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Average rating for Basement Doctor Northwest is 4.99 stars of 5 stars - based on 84 reviews
5
Basement Waterproofing in Lima, OH

I am sorry * haven't written a thank you by now but Edgar & his crew was very nice & did a beautiful job. He was very nice & answered all our questions. When we had a problem with the sump pump drain & Kris cam out & had to re-route the drain; Kris did an awesome job. He went out & beyond his duty to make the drain right.

Thank you very much! Keep up the good work!!

5
Basement Waterproofing in Findlay, OH

Salesperson explanation how job would be executed and when the work crew would begin. The inclusion of relocating an outside drain underground, and the assurance the job would not be interrupted to attend other clients attributed to my decision to sign with Basement Doctor. The crew were courteous, hard working men who paitently answered my questions and took time to explain their work process. The crew completed the job in a timely manner, and upon completion discarded all decris and swept basement.

Additional service was required after a very hard rain. Even though in was a Sunday call. the salesperson returned for an inspection. I was even more impressed with Basement Doctor because I did not have to wait one day nor was I charded for a Sunday call. The crew returned and installed an additional sump pump. Before signing with Basement Doctor, I thought the price was too much, but in the long run, it was worth every penny!

5
Basement Waterproofing in Findlay, OH
The crew that worked on our basement did an excellent job.  We had a major problem.  They worked with the water conditioning company and an electrical personnel.  They left straw and grass seed for us to fill in on our yard.  One of the crew came back the next day and made a minor adjustment.  Also a crew member swept water out of our garage the day they got done, and it was pouring rain!
5
TripleSafe Sump Pump System in Delphos, OH
Rick does a great job explaining the product that will correct the problem. The installation crew was great to interact with, very pleasant, hardworking, and I do not think they took a break until they were done. They were very talented in their work.
5
Sump Pump Replacement and Downspout in Dublin, OH
Michael Jenkins was awesome! He responded very quickly, was very helpful, and extremely professional. We would absolutely recommend Basement Doctor to our friends and family.
5
Basement Waterproofing in Chillicothe, OH
Robert Giffin kept us informed with the project. The only issue was the dirt was not put back correctly by our air conditioner on the left.
5
Sump Pump, Battery Backup, and Discharge Line in Westerville, OH
The Basement Doctor made the entire process so easy for us from the beginning to the end! They were always very nice and thorough. Now we have the peace of mind that our basement is dry and our foundation is secure.
5
Reinforce Joist Bays in Lithopolis, OH
Michael was so understanding and professional dealing with my situation and me. If more companies had employees like Michael, our/my life would be more convenient. Michael is definitely a valued representative, both professionally and personally.
5
Sump Pump Installation in Lexington, KY
Dennis was the only representative not intent on selling me a "system." The sump pump installation he sold me was beautifully done, solved our water problem and did not require the extensive tear up to our finished basement that a system would have.
5
TripleSafe Sump Pump System in Fort Wayne, IN
Very Pleased, very professional, and I could not be happier.