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Average rating for Basement Doctor Northwest is 4.99 stars of 5 stars - based on 84 reviews
5
Reinforce Joist Bays in Lithopolis, OH
Michael was so understanding and professional dealing with my situation and me. If more companies had employees like Michael, our/my life would be more convenient. Michael is definitely a valued representative, both professionally and personally.
5
Basement Waterproofing in Findlay, OH
The crew that worked on our basement did an excellent job.  We had a major problem.  They worked with the water conditioning company and an electrical personnel.  They left straw and grass seed for us to fill in on our yard.  One of the crew came back the next day and made a minor adjustment.  Also a crew member swept water out of our garage the day they got done, and it was pouring rain!
5
Basement Waterproofing in Findlay, OH

Salesperson explanation how job would be executed and when the work crew would begin. The inclusion of relocating an outside drain underground, and the assurance the job would not be interrupted to attend other clients attributed to my decision to sign with Basement Doctor. The crew were courteous, hard working men who paitently answered my questions and took time to explain their work process. The crew completed the job in a timely manner, and upon completion discarded all decris and swept basement.

Additional service was required after a very hard rain. Even though in was a Sunday call. the salesperson returned for an inspection. I was even more impressed with Basement Doctor because I did not have to wait one day nor was I charded for a Sunday call. The crew returned and installed an additional sump pump. Before signing with Basement Doctor, I thought the price was too much, but in the long run, it was worth every penny!

5
Basement Waterproofing in Van Wert, OH

We are looking forward to a dry basement.

5
Basement Waterproofing in Delphos, OH

Edgar & Francisco were very professional and nice to work with.

So far things are working but won't really know until future time.

5
Basement Waterproofing in Lima, OH

I am sorry * haven't written a thank you by now but Edgar & his crew was very nice & did a beautiful job. He was very nice & answered all our questions. When we had a problem with the sump pump drain & Kris cam out & had to re-route the drain; Kris did an awesome job. He went out & beyond his duty to make the drain right.

Thank you very much! Keep up the good work!!

5
Foundation Repair in Wapakoneta, OH

Excellent!

5
Foundation Repair in Mount Blanchard, OH

Very high.

5
Basement Waterproofing in Lima, OH

We were very glad they got the job sooner than was originally said. Thank you.

5
Basement Dehumidifier in Delphos, OH

Very happy with the dehumidifier. Does a great job and saves on electricity. Does not have to run all the time - Very nice unit.